How it works
Keep booking the way you already do.
FlexReserv does not require you to use a special marketplace or choose participating businesses. Make reservations and appointments through the apps, websites, phone numbers, and front desks you already use.
Using FlexReserv is easy
Four steps. Zero stress.
- 1
Book normally
Reserve a table, class, appointment, treatment, tee time or any other service the way you usually do. You can use whatever booking app you like, or book direct with the provider.
- 2
Life happens
If you need to cancel and the business charges a fee or keeps an eligible deposit, keep the receipt, card statement, or other record of the charge.
- 3
Submit your claim
Log in to your FlexReserv account, tell us what happened, and upload proof of the charge. The process is designed to take only a few minutes.
- 4
Get reimbursed
Once the claim is approved, FlexReserv sends your reimbursement according to your membership terms. Current benefits provide up to $100 per month and $500 per year.
Do I have to book through a specific reservation app?
No. Keep booking the way you always do. That means you can continue using your favorite booking app, making an appointment over the phone, or in person.
What else can I claim?
Late-cancel fees and lost deposits across restaurants, salon/spa, fitness and training, health appointments, rideshare, delivery, and tee/court times. Up to $100 per month, $500 per year.
How fast do I get reimbursed?
Most approved claims are paid out within 5 days of submitting your documentation.
What do I need to file a claim?
Proof of the charge (a card statement or receipt) and, when relevant, a short screenshot showing the merchant couldn’t resolve it. Be sure to start a claim within 2 days of the cancellation fee charge. Don’t have your receipt or other documents yet? Start your claim anyway. You can provide those within 7 days of initiating your claim.
Go ahead.Book the thing.
Cancellation fees covered for less than a fancy coffee a week. Cancel anytime.
Get FlexReserv™